Want something custom that is not on the menu? Although we are very busy, if you desire a firmness level other than our standard 75% or Medium-Firm hardness levels, we can generally accommodate custom firmness orders. If you want something softer than 75%, we offer 40% soft and (our softest level) packer soft. If you Medium-firm is not firm enough for you, we also offer Extra Firm. You do not need to contact us first before placing your order.
Directions: Place your order, adding the Custom Firmness Option into your cart and then email us your order number, name and firmness request. We will confirm your firmness request once we received your order. If you are purchasing multiple toys and want this option applied to one or more of your toys, you must add this option for each of those toys.
to confirm that we can accommodate your request. Contact us at email@example.com or through our Contact page.